Enterprise Pricing

Get HeyGen Enterprise API pricing for high-volume video generation. Custom rate limits, SLAs, dedicated support, and per-second billing. Contact sales.

Overview

Enterprise plans work the same way as self-serve — the difference is the unit. Where self-serve bills in USD, Enterprise plans are billed in credits, and 1 credit costs $0.50. To map an enterprise rate to the self-serve page, multiply the credit rate by $0.50: for example, Photo Avatar video at 0.1 credits / sec is the equivalent of $0.05 / sec.

OAuth vs API Key: If you authenticate with an OAuth bearer token, usage is billed against your web plan, not the API tier.

Using an API Key is recommended for automation and integration workflows. API key authentication provides higher concurrency limits and is more flexible and powerful for programmatic use.

Pricing

Video Generation — Avatar V

Highest-fidelity engine with cross-reference-driven animation — see the Avatar V model page for engine details. Avatar V supports Digital Twins only.

Avatar Type	Rate
Digital Twin	0.1 credits / sec

Video Generation — Avatar IV

Default v3 engine — see the Avatar IV model page for engine details.

Avatar Type	Rate
Photo Avatar	0.1 credits / sec
Digital Twin	0.1 credits / sec
Studio Avatar	0.1 credits / sec

Video Generation — Avatar III

Dedicated photo-to-video pipeline — see the Avatar III model page for engine details.

Avatar Type	Rate
Digital Twin	0.0167 credits / sec
Studio Avatar	0.0167 credits / sec
Photo Avatar	0.0433 credits / sec

Video Generation — Avatar III (Legacy v1/v2)

This is the older Avatar III engine on the legacy v1/v2 endpoints — a different pipeline from the avatar_iii engine above. It is available to existing customers only and is not offered on the new developer platform. For all new integrations use the v3 engines: Avatar IV, Avatar V, or Avatar III.

Avatar Type	Rate
Photo Avatar	0.0033 credits / sec
Digital Twin	0.0033 credits / sec
Studio Avatar	0.0033 credits / sec

Cinematic Avatar

Flat rate per video (4–15 seconds, 720p/1080p only), not billed by duration. See the Cinematic Avatar guide.

Item	Rate
Cinematic Avatar video	7 credits / video

Avatar Realtime

Live streaming avatar session, billed per second of session duration (720p only). See the Avatar Realtime guide.

Feature	Rate
Avatar Realtime session	0.05 credits / sec

Video Agent

Feature	Rate
Prompt to Video	0.0667 credits / sec

HyperFrames

Billed per minute of output video; the rate scales with resolution and fps. See the HyperFrames guide.

Resolution / Frame Rate	Rate
1080p / 30 fps	0.1 credits / min
1080p / 60 fps	0.2 credits / min
4K / 30 fps	0.15 credits / min
4K / 60 fps	0.3 credits / min

Video Translation

Mode	Rate
Speed — Audio Only	0.05 credits / sec
Speed — Lip Sync	0.05 credits / sec
Precision — Lip Sync	0.1 credits / sec
Proofread	0.00833 credits / sec

Lipsync

Mode	Rate
Speed	0.05 credits / sec
Precision	0.1 credits / sec

AI Clipping

Turn a long-form video into short highlight clips, billed per clip produced. See the AI Clipping guide.

Item	Rate
Highlight clip	0.15 credits / clip

Text-to-Speech

Model	Rate
Speech — Starfish	0.000333 credits / sec

Avatar Creation

Operation	Rate
Digital Twin	1 credit / call
Photo Avatar	1 credit / call

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Concurrency Limits

Plan	Max Concurrent Video Jobs
Enterprise	20+ (varies by contract)

Concurrent jobs include any asynchronous generation in progress: Video Agent sessions, avatar video renders, and video translations. Exceeding the limit returns 429 Too Many Requests with a Retry-After header.

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Endpoint Limits

Video Generation Input

Resources provided to POST /v3/videos must meet these limits. Invalid resources will cause render failures.

Resource Type	Supported Formats	Max File Size	Max Resolution
Video	MP4, WebM	100 MB	< 2K
Image	JPG, PNG	50 MB	< 2K
Audio	WAV, MP3	50 MB	—

Requirements:

• Resource URLs must be publicly accessible (no authentication required).
• The file extension must match the actual file format.
• Files must not be corrupted or malformed.

Avatar Input

• Script text: Maximum 5,000 characters.
• Audio input: Maximum 10 minutes (600 seconds).

Video Agent Input

• Prompt: 1–10,000 characters.
• File attachments: Up to 20 files. Supported types: image (PNG, JPEG), video (MP4, WebM), audio (MP3, WAV), and PDF.
• Files can be provided as an asset_id (from POST /v3/assets), an HTTPS URL, or base64-encoded content.

Asset Upload (POST /v3/assets)

• Maximum file size: 32 MB. The same limit applies to files provided by URL. For larger files, use the direct upload flow (POST /v3/assets/direct-uploads).
• Supported types: Image (PNG, JPEG), video (MP4, WebM), audio (MP3, WAV), and PDF.

Text-to-Speech Input (POST /v3/voices/speech)

• Text length: 1–5,000 characters.
• Speed multiplier: 0.5× to 2.0×.
• Input type: Plain text or SSML markup.

Output Video Specifications

• Frame rate: 25 fps for videos containing avatars.
• Resolution: Width and height must each be between 128 and 4,096 pixels. Default output is 1080p (up to 4K on Enterprise).
• Aspect ratio: 16:9 or 9:16.
• Maximum scenes: 50 per video.
• Maximum duration: Custom (contact your account team).

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Pagination

Most list endpoints use cursor-based pagination with a limit parameter and next_token for the next page.

Endpoint	Default	Max
GET /v3/videos	10	100
GET /v3/avatars	20	50
GET /v3/avatars/looks	20	50
GET /v3/voices	20	100
GET /v3/video-agents/styles	20	100
GET /v3/video-translations	10	100
GET /v3/webhooks/endpoints	10	100
GET /v3/webhooks/events	10	100
GET /v3/video-agents/sessions/{id}/resources	8	100

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Rate Limiting

All endpoints enforce rate limits. When exceeded, the API returns 429 Too Many Requests with a Retry-After header indicating the number of seconds to wait before retrying.